Vaulty ("Vaulty", "we", "us", or "our") respects your privacy and is committed to protecting the information you provide when using our website, mobile application and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices available to you.
1. Information We Collect
Account Information
When you create a Vaulty account, we may collect information such as:
- Name
- Email address
- Phone number
- Authentication information
- Profile information you choose to provide
Product Information
When you use Vaulty, you may provide information about products you own, including:
- Product name
- Brand and model
- Serial number
- Purchase date
- Purchase price
- Warranty information
- Vendor or service provider information
- Service records
- Notes and other information you choose to provide
Documents and Images
You may upload or capture documents and images such as:
- Invoices
- Receipts
- Warranty documents
- Insurance documents
- Product photographs
- Service documents
These files may contain information that you choose to store in your Vaulty account.
Usage Information
We may collect information about how you use our services, such as device information, application activity, diagnostic information and technical logs.
This information helps us maintain, secure and improve Vaulty.
2. How We Use Your Information
We may use your information to:
- Create and manage your Vaulty account
- Provide the Vaulty services
- Store and organize your product information
- Process documents and images
- Help identify information from uploaded documents
- Send reminders and notifications
- Provide customer support
- Improve and maintain our services
- Detect and prevent fraud, abuse and security issues
- Comply with applicable legal requirements
We do not use your information for purposes unrelated to providing and improving Vaulty unless permitted or required by applicable law.
3. Document and AI Processing
Some Vaulty features may use automated technologies to analyze documents or images that you submit.
For example, uploaded invoices or warranty documents may be processed to identify information such as product details, dates or vendor information.
The purpose of this processing is to help reduce manual data entry and organize your information.
4. Notifications
If you enable notifications, Vaulty may send reminders related to information stored in your account, including upcoming warranties, insurance renewals, servicing or other dates you choose to track.
You can manage notification permissions through your device or account settings where available.
5. How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate Vaulty, such as providers of:
- Cloud hosting and storage
- Authentication
- Document or AI processing
- Email delivery
- Push notifications
- Customer support
- Application monitoring and security
These providers are permitted to process information only as necessary to provide services to us and are expected to protect that information appropriately.
We may also disclose information where required by law or when necessary to protect the rights, security or property of Vaulty, our users or others.
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security.
You are responsible for keeping your account credentials secure and should notify us if you believe your account has been accessed without authorization.
7. Data Retention
We retain your information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes and enforce our agreements.
If you delete your account, we will handle your information in accordance with our account deletion and data retention procedures and applicable law.
8. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Access information associated with your account
- Correct inaccurate information
- Request deletion of your information
- Request information about how your data is processed
- Withdraw certain permissions
- Manage notification preferences
To make a privacy-related request, contact us using the details below.
9. Children's Privacy
Vaulty is not intended for children who are not legally permitted to use the service under applicable law.
We do not knowingly collect personal information from children without appropriate authorization.
10. Third-Party Services
Vaulty may use third-party services to provide certain functionality.
Those services may have their own privacy policies and terms. We encourage users to review the privacy practices of third-party services where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of Vaulty after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, your personal information or our privacy practices, please contact us.
Email: privacy@vaulty.co.in
Vaulty — Your personal vault for products, documents and renewals.